Our customers depend on us to provide knowledgeable advice, top-notch service and trustworthy installation. We do our best to meet and exceed their highest expectations. Below are what customers are saying about our efforts:
Karen, Wallingford CT
Heritage Floor is top-of-the-line when it comes to both product and service. We were able to choose from a wide variety of premium flooring both carpet and tile at the showroom. Rich worked with us to compare products and select a floor that would fit our needs. He then came to our home, brought samples, and really put everything into perspective for us, making sure it fit properly with the design and decor in our home. Rich’s expertise and knowledge is truly beyond compare.
When it came time for installation, it was professional, efficient, and timely. The Heritage Floor employees were very conscientious and their work was of high-caliber. Some of the carpets and tiling in our house are over 25 years old, and they still look like the day they were installed! This is why we keep coming back to Rich and Heritage Floor– we were not just another customer to him. Rich truly cares about his customer’s needs and doing the job right, which is rare to find!
We have been loyal customers of Heritage Floor since the 1990s and we would not trust anyone else for our flooring needs. Thank you Rich and Heritage Floor!
Mary, Wallingford CT
“I had to thank you again for a job well done on my bedroom floor- it looks amazing. I have received many compliments- and [my husband] has even remarked- at least weekly- how the floor really makes the room.
I also want to take this opportunity to thank you for honoring your price when you realized our original contractor did not use plywood on the subfloor. You could have taken a different path- by not mentioning the issue and just do the work, or charging us for laying the plywood down. You did neither- you fixed the problem- and stood by your price. That was very honorable- and we so appreciated it. In today’s business world that is exceptional service- and unheard of.
I also have to mention your workers- the care they took in doing their job- and how exceptionally clean they left my house was also appreciated.
Thank you for another job well done.”